Thank you for choosing Gypsy Grand. Please read this policy carefully to understand our guidelines for refunds and cancellations.
Refunds and Cancellations for Orders via Our Website
- If you wish to cancel or modify your order, please contact our restaurant directly at +91-9601491505
- Cancellations made 60 minutes prior to the scheduled pickup or delivery time may be eligible for a full refund.
- Refunds for cancellations made within [insert hours] of the scheduled pickup or delivery time may be subject to a processing fee.
Refunds for Orders Accepted via Third-Party Apps
- Orders placed and accepted via third-party delivery apps (e.g., Swiggy, Zomato, ONDC, Paytm) will be subject to the refund and cancellation policies of that specific app.
- Refunds for orders placed through third-party apps will be processed according to the policies outlined by the app provider.
- Gypsy Grand Restaurant and Banquet reserves the right to decline refunds or modifications on orders accepted via third-party apps.
Refunds at the Sole Discretion of Management
- All refund requests are subject to review and approval by the management of Gypsy Grand Restaurant and Banquet.
- Refunds will be granted at the sole discretion of the management based on the circumstances of the request.
- In cases of quality issues, order errors, or other concerns, management may offer a replacement, credit, or refund.
How to Request a Refund
- To request a refund or discuss a cancellation, please contact our restaurant directly at +91-9601491505.
- Please provide your order number, contact information, and a description of the issue when making a refund request.
Contact Us
- If you have any questions or concerns about our refund and cancellation policy, please contact us at info@gypsygrand.com
