Thank you for choosing Gypsy Grand Restaurant and Banquet. Below, you'll find important information about our shipping and delivery procedures.
Delivery via Third-Party Aggregators
- All delivery orders placed through our website will be fulfilled by third-party delivery aggregators (e.g., Zomato, Swiggy, Dunzo, Porter).
- Delivery times and availability may vary based on the aggregator's services and your location.
- By placing an order for delivery, you agree to the terms and conditions of the respective aggregator.
Delivery Charges and Fees
- Delivery charges will be determined by the third-party aggregator and may vary based on your location, order size, and other factors.
- Additional fees, such as service fees or delivery tips, may be applied by the aggregator.
Order Tracking and Communication
- Once your order is confirmed, you will receive updates and notifications from the third-party aggregator regarding the status of your delivery.
- Please refer to the aggregator's communication channels for tracking information and updates.
Delivery Address and Instructions
- It is your responsibility to provide accurate and complete delivery information, including the delivery address and any specific instructions.
- Gypsy Grand Restaurant and Banquet is not responsible for incorrect delivery due to inaccurate or incomplete information provided by the customer.
Order Issues and Concerns
- If you encounter any issues with your delivery, such as order errors or quality concerns, please contact the third-party aggregator's customer support directly.
- For inquiries related to the content or preparation of your order, please contact our restaurant at [your contact details].
Refunds and Returns
- Refund requests for delivery orders placed through third-party aggregators will be processed according to the refund policies of the respective aggregator.
- Refund eligibility and procedures may vary based on the aggregator's terms.
Contact Us
If you have questions or need assistance related to our shipping and delivery policy, please contact us at info@gypsygrand.com.
